Tag Archives: building trust

What’s the problem with Mercedes sales people?

There are words that have historically been associated with  people who sell used cars – pushy, sleazy, arrogant, slippery, devious and generally willing to do and say anything to make a sale. A friend of mine, June, is currently going through the process … Continue reading

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The 10 behaviours of a trusted advisor

The Ten Behaviours of a Trusted Advisor. Trust is the most valuable currency in building any relationship, and research (Johnson, Grayson 2005) shows that the more trusted an individual is the greater their sales effectiveness. If people trust you and … Continue reading

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Trust and its impact on Leadership

“Trust starts with truth and ends with truth.” ? Santosh Kalwar The mysterious disappearance of Malaysian flight MH370 has demonstrated how importance trust is in maintaining effective relationships. The distraught families of those who have loved ones on board the … Continue reading

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