If you attend training courses, receive coaching, read self development books on a regular basis you will be familiar with the concept of active listening. It is just as important, if not more so, to listen to what is not being said as well as what is spoken.
I was working with a group last week and wanted to emphasise just how much we can miss even when we think we are paying attention to an individual. I challenged the group to watch the following clip and try and work out “whodunnit”. If you watch it, can you work it out? (To give yourself the best opportunity it might be an idea to double click on the clip to see a bigger version….)
So how did you do? 🙂